Shaw Industries Chooses
Quality over Quantity

During the Connections Convention on September 25, Carey Mitchell, Technical Director of Shaw Industries, announced a new company-wide mandate allowing the use of only those firms certi­fied by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) to service carpet covered by their warranties.
The requirement stems from an on-going effort by Shaw Industries, the number one carpet manufacturer in the world, to improve the quality of service providers throughout the industry. For years, unqualified personnel have caused problems for carpet owners who expected a high level of professionalism and care in cleaning their carpet and rugs.
"Shaw s mandate is a step in the right direction/or the industry as well as consumers. " said IICRC President, Carey Vermeulen. "With a uniform, standardized approach to qualifying profession­als, firms will be able to differenti­ate themselves from those busi­nesses lacking necessary skills and training. Consumers from through­